Frequently Asked Questions

What can I do if I forgot my password?

If you cannot remember your password, click on "SignIn/Register" and choose "Forgot your password?". Enter your user ID, and a temporary password will be sent to the email address associated with your account. When you log in with this temporary password, go to Personal Information under My Account to change your password.

What are Littleton Coin Company's Shipping Rates and Policies?

Littleton offers a FLAT-RATE Shipping, Handling, and Guaranteed Delivery charge of $6.95 (U.S. only, including APO/FPO addresses), regardless of order size. Advertisements and Collector Clubs: if you are responding to one of our advertisements or collector clubs, you will be charged shipping as outlined in the offer.

How can I order from your website without a credit card?

It's easy. Simply print the convenient blank order form, and fill in the necessary information, including items you wish to purchase. Then mail it to the address on the form.

How do I respond to an ad online?

Visit the Respond to Littleton Specials page and key in your department number.

What is your return policy?

Your purchase is backed by Littleton Coin Company's 45-Day Money Back Guarantee of Satisfaction. You must be completely satisfied with every purchase you make from Littleton. If not, simply return it within 45 days in unaltered condition for a prompt exchange or refund, whichever you prefer, for the value of the merchandise.

How do I know my personal information is secure?

Every precaution has been taken to ensure that our website,, is 100% tamper proof and secure. Littleton uses Norton encryption technology. Your name and other vital data will not be shared. For more details, see Littleton's Privacy Policy.

How soon can I expect to receive my order?

Your order will be processed within 2 business days and please allow up to 14 business days for standard delivery. For rush delivery, simply choose "RUSH" during checkout and your order should arrive within 3 business days. Only items in stock are available for rush delivery. Please note: if you are ordering one of our Advertisements or Collector Clubs, these orders may require an additional 3-5 days to ship.

How soon can I expect to receive my Profit Share order?

Your order will be processed within 7 business days. Please allow up to 14 business days for standard delivery.

Can I check on the status of my order online?

Yes. Just log in, go to "My Account" and then to "View Online Order History". Please note: guest orders and orders placed by phone or mail will not appear on your Online Order History. For the status of these orders, please email us by using our Contact Us Form.

How can I ensure that I receive confirmations and emails from Littleton?

To ensure you receive email confirmations and newsletters from Littleton, please add and to your address book.

How do I unsubscribe from your email newsletter?

You can quickly unsubscribe from our newsletter list by clicking on the unsubscribe link in any newsletter.

Why can't I see my available Profit Shares online?

Your user ID must be "active" to view your available Profit Shares online. If you have never placed an online order, you've just created a new user ID or you've just registered, your Profit Shares will not appear. Once you've placed an online order, you can log in with the same user ID and place a Profit Share order. If you prefer, use the printable Profit Share Order Form and email, fax, or mail it to us. You may also place a Profit Share order by phone at 1-800-645-3122, Mon-Fri from 7:30 a.m. - 9:00 p.m. eastern time.

General Collecting

Why do my Uncirculated coins have scratches on them?

Coins graded MS-60 and better will have contact or "bag" marks, which are minor abrasions from contact with other coins during the minting process and during handling and storage in U.S. Mint sealed bags.

What should I use to clean my coins? Do you recommend cleaning them?

Cleaning is not recommended. Cleaning can permanently damage a coin's surface, thereby reducing and possibly totally destroying its numismatic value. An expert can easily spot a cleaned coin, and will usually stay clear of it.

What is the proper way to handle a coin while examining it?

Collectible coins should always be held by their edges between thumb and forefinger. This will protect the surfaces and design elements of the coins from the natural salts, acids and oils in fingers or palms which can be corrosive to coins over time. In fact, many experienced collectors prefer to use soft cotton gloves when handling their coins. Holding your coin over a soft surface, such as a clean, dry towel, is also a good idea. The soft surface is less likely to damage a dropped coin than a hard table or desk top.

How do I submit product ideas, suggestions or business proposals?

Littleton Coin Company always encourages and welcomes feedback, comments and suggestions on how we are doing at meeting your needs and expectations and how we might serve you better. Please contact us through any of the above means to share your thoughts and comments to help us deliver what you are looking for. We do listen.

Littleton Coin Company's goal has always been, and remains today, to meet or exceed our customers' expectations. In essence, to delight our customers. Listening to customer comments and feedback is essential to accomplishing this and to improving our products and services.

While Littleton Coin Company is pleased to hear from our loyal customers, it is our long-standing company policy not to accept or consider unsolicited product and creative ideas, suggestions, materials or business proposals from individuals or entities outside our company. If you send unsolicited product ideas, suggestions and/or materials despite our request that you not send these, they will be and shall remain property of Littleton Coin Company, LLC. Littleton Coin Company, LLC is and shall be under no obligation to maintain in confidence, pay any compensation for or respond to unsolicited product ideas, suggestions, concepts, prototypes, etc.

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