Frequently Asked Questions

This is the first order I've made at Why aren't my Points showing up?
Your Points are visible on "active" online accounts. Once we have shipped an online order, you will be able to view your Points online.
I've ordered at before, but my Points are not showing up?
If you have registered more than once and have two user IDs, check your other account.
Are the Rewards Points in my shopping cart available immediately?
If you recently placed an order, please allow 7 business days for your order to be processed and your Rewards Points balance to be updated.
How can I convert my paper Shares to electronic Points?
To convert your paper Profit Shares to electronic Points, just click here for a printable form to fill out and mail it to us with your paper Shares. We'll add the paper Share value to your electronic Rewards Points account balance.
Are Littleton Rewards transferrable?
Littleton Rewards are non-transferable and may only be redeemed by the person who accrued them.
Can my Rewards Points be redeemed for cash?
No, Littleton's Rewards Points can only be redeemed for merchandise offered in our Rewards Wish Book, on-line and in other catalogs or through special offers. There is a wide variety of items available.
Why is my total Rewards Points balance online lower than I expected?
If you have paper Shares, you need to mail them in to be converted to electronic Points. Click here for a printable form you can use to do this. If you recently placed an order, please allow 7 business days for your order to be processed and your Rewards Points account balance to be updated.
Can I supplement my order with cash if I don't have enough Points?
We are unable to apply a check or money order in addition to Rewards Points for an order. We apologize for any inconvenience this may cause you.
What assurance do I have of personal information security when I shop with Littleton Coin Company?
Every precaution has been taken to ensure that our website,, is 100% tamper proof and secure. Littleton uses VeriSign encryption technology. Your name and other vital data will never be passed along to another company for any reason except to process your order. For more details, see Littleton's Privacy Policy.
How soon can I expect to receive my online Littleton Rewards order?
Your order will be processed within 7 business days. Please allow up to 14 business days for standard delivery.
When are new releases available to be ordered with Rewards Points?
Unfortunately, not all items are available to be ordered with Points, but you can always find new releases for purchase at
Can I return coins or notes ordered online?
Absolutely! Your order is backed by Littleton Coin Company's 45-Day Money Back Guarantee of Satisfaction. You must be completely satisfied with every order you make from Littleton. If not, simply return it within 45 days in unaltered condition for a prompt exchange or refund, whichever you prefer.
Can I check on the status of my order online?
Yes. Just go to My Account and then to View Online Order History.
Does Littleton ship orders to the men and women of our armed forces who are stationed overseas?
Yes, Littleton will mail Rewards orders to APO/FPO addresses at no charge for convenient ordering by the dedicated men and women who serve our country.
How can I ensure that I receive confirmations and emails from Littleton?
To ensure you receive emails from Littleton, add either [email protected] or domain to your "safe list" or "white list."
Can I download an order form to mail in?
Yes, to download an order form just click here.