Privacy Policy - Littleton Coin Company
 
 
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Littleton Coin Company's Privacy Policy

 

Privacy PolicyThank you for placing your trust in Littleton Coin Company! We are committed to the security and privacy of your personal information. Littleton Coin Company's privacy policy, which was updated on May 13, 2009, describes the information we collect, how we use it, and how we secure it. If you have any questions or feedback regarding this privacy policy, we welcome you to contact us at:

 

Littleton Coin Company, LLC
1309 Mt. Eustis Road
Littleton NH 03561-3735

Toll-free phone: 1-800-645-3122 (from anywhere in the U.S.)
Fax: 1-603-444-0121
Info@LittletonCoin.com

 

At Littleton Coin Company, we believe that understanding our customers' needs and expectations for products, services and information is an important part of building an enjoyable, interesting and satisfying long-term relationship. Therefore, we've created this page so that you can have easy access to information about our privacy policies and how we use the information we may collect.

 

Contents

 

What Information We Collect

We request information from you (including name, address, telephone number, e-mail address and, when necessary, credit card information and customer number) when you:

  • - Place an order from our catalogs or on our website
  • - Make a purchase in our retail store
  • - Request a catalog
  • - Register for Express Checkout on our website
  • - Pay for Club or Approval selections
  • - Create a Personal Profile on our website
  • - Subscribe to our e-mail newsletter
  • - Return or exchange an item
  • - Receive a gift order
  • - Participate in a promotional event

We maintain this information you provide to us, along with a record of your purchases, in a secure database.

 

When requesting a catalog, we ask you for information about your collecting experience, numismatic interests, the way you buy coins, and your age range. We use this information to learn about collectors, their coin interests, and experience, so we can provide you with better information and offers.

 

We also collect any e-mail messages that you send to Littleton Coin Company, including information on your resume, if you send it to us.

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How We Use the Information We Collect

Littleton Coin Company has a tradition, since 1945, of providing quality coins, paper money, related products and services that consistently meet or exceed our customers' needs and expectations. To do this, the information we collect enables us to:

  • - Process and track your order
  • - Provide the services you request
  • - Contact you about the status of an order
  • - Send you catalogs or promotional offers we believe will be of interest to you
  • - Send you the Littleton Coin Collector Newsletter
  • - Identify your product and service preferences
  • - Personalize our communications to you
  • - Provide information concerning products you have purchased
  • - Improve our merchandise selection and customer service

 

We may use the information we collect when you visit our site to better fulfill your order, or to better serve you with the products and services we offer. We may periodically contact you by e-mail, traditional mail or telephone with information about your order or our products and services, and your phone number is not used by or shared with any business other than Littleton Coin Company.

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Sharing Information with Others

Littleton Coin Company never shares your personal information with anyone,Privacy Policy except for companies we contract with in order to conduct normal business. You will never receive a telemarketing call or mailing from any other company as a result of doing business with Littleton Coin Company.

We contract with other companies to provide certain business services, such as credit card authorization, order processing, shipping, e-mail distribution, market research, promotion management and analysis. We provide these companies with only the information they need to perform their services, and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Littleton Coin Company.

 

Littleton Coin Company never rents, sells or gives your name, address, phone number or e-mail address to other companies for marketing purposes. If anyone ever claims to have gotten your name, address or number from Littleton Coin Company, please call us right away toll free at 1-800-645-3122 and provide us with the company name and contact information, if possible.

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How to Correct or Update Your Personal Information

We maintain information about our customers so that we can better serve you. You may review or update the personal information we have collected online at any time by contacting us at: Info@LittletonCoin.com or call toll free at 1-800-645-3122 or by logging into our secure website and updating your Personal Profile.

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Cookies and Pixel Tags

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.

 

For example, we use cookies to:

 

  • - Remember what items are in your shopping cart
  • - Recognize you when you return to our web site
  • - Study how our customers navigate through our web site and which products they request in site searches

 

If you set your browser to refuse cookies, please call us at 1-800-645-3122 to place your order.

 

We also use pixel tags – tiny graphic images – to tell us what parts of our web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.

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How We Use E-Mail

Littleton Coin Company sends one e-mail to confirm each order you place online. We may use e-mail to contact you with questions regarding your order. We use e-mail to answer your online questions to us or requests for information. We send e-mail newsletters containing promotions of products and services, news, trivia, and information about upcoming events. We do not share your e-mail address with any other business or organization. Occasionally, we may contact you via e-mail to ask for permission to reprint what you have written, as a testimonial, for use on our website or in our printed materials.

 

We welcome your questions and suggestions. We read each and every e-mail we receive and respond in a timely manner.

 

If you prefer not to receive information from us via traditional mail or telephone, please contact us at 1309 Mt. Eustis Road, Littleton, NH 03561-3735 or call toll free at 1-800-645-3122 and simply let us know. We'll promptly honor your request. If you prefer not to receive e-mail information, simply send us an e-mail to Info@LittletonCoin.com with "unsubscribe" typed in the subject field.

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Your Choices

Littleton Coin Company provides you with choices about the information you receive from us. If you'd rather not receive mailings, e-mail or other communication from Littleton Coin Company, please contact us at:

Littleton Coin Company, LLC
1309 Mt. Eustis Road
Littleton NH 03561-3735

Toll-free phone: 1-800-645-3122 (from anywhere in the U.S.)
Fax: 1-603-444-0121

If you no longer want to receive our e-mail newsletter, you may unsubscribe by following the instructions provided in each issue of the e-mail newsletter.

 

When contacting us, please be sure to give us your exact name and address or the mailing label from your catalog so we can identify you correctly. Because our mailings are planned in advance, it may take several weeks for your request to become effective.

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Links to Other Sites

On our website, we provide links to other sites that we think you will enjoy. These other sites operate independently of Littleton Coin Company and have established their own privacy and security policies. We encourage you to review the privacy and security policies of any sites you visit.

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Security

Littleton Coin Company understands your concerns about online security and recognizes that security remains the primary concern of online consumers.

 

VeriSign Secured

We have significant controls in place to protect against the loss, misuse or alteration of information that we've collected from you. LittletonCoin.com is a VeriSign Secure Site. This means that you may submit credit card and other sensitive information to our site with the assurance that all the information sent to us, if in an SSL session, is encrypted, protecting against disclosure to third parties. To verify now, please click on the VeriSign Secure Site logo.

 

We use various technologies and processes for protection of our customer data, and we limit the information we provide to outside companies with whom we contract to what they need to carry out their responsibilities.

 

When you make a purchase, request a catalog or create an account on our website, you are doing so via our Secure Sockets Layer (SSL) protocol and 128-bit encryption technology to provide the highest level of security available.

 

Littleton Coin Company security features are automatic for shopping, payments, catalog requests - you do not need to take any action. Once you click on the Checkout, your browser checks for a digital certificate to confirm it is communicating with LittletonCoin.com and then allows you to continue with your order.

 

Littleton Coin Company uses VeriSign to enable the use of digital certificates. Whenever you see the VeriSign logo, you can click on it to verify that LittletonCoin.com is a secure site (this verification actually occurs automatically in the background every time you place an order on our site).

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Privacy of Children Using our Website

Littleton Coin Company's website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from anyone under 18.

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Policy Changes

Our privacy policy will be updated periodically and these changes may affect the way we use your personal information. We suggest that you periodically review our privacy policy.
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Questions or Comments?

We hope we've answered your questions about how we collect and use the information with which you provide us. If you have other questions or suggestions, please contact at the address, phone, fax or e-mail provided above in this policy.

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